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  • All information provided in Blanket Enterprises websites is provided for information purposes only and does not constitute a legal contract between the corporation and any person or entity unless otherwise specified. Information on Blanket Enterprises websites is subject to change without prior notice. Although every reasonable effort is made to present current and accurate information, Blanket Enterprises makes no guarantees of any kind.

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The Support Group is a division of Blanket Enterprises based in Austin, TX. The Support Group provides legacy application management software and services to manufacturing companies worldwide.

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The Support Group

5010 Doss Road

Austin, TX 78734

Call toll-Free: (800) 798-9862

Call local: (512) 266-4400

Send a FAX: (512) 266-4401

Send us email

 

Click on any support level to learn more about our service offerings

Basic Support Tier:

Select Service TierSelect
Technical Support by Phone
(7:00 a.m. – 7:00 p.m. Central Time)

Select Plus Service TierSelect (+) Plus
Expanded Phone Support (24/7)
MPE/iX or VMS Operating System support

Premium Support Tier

Preferred Service TierPreferred
The Support Group will manage your systems and your applications for you

Premiere Service TierPremiere
The Support Group will host your systems at our data center in Austin, TX. A complete systems management and application management service

Legacy Service TierLegacy
HP3000 System archival -- support for regulatory / audit response. Send your retired HP3000 or VAX to us. We'll keep it in a ready state.