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Who is The Support Group?

The Support Group logo

The Support Group is a division of Blanket Enterprises based in Austin, TX. The Support Group provides legacy application management, system management and hosting services to enterprises worldwide. Our areas of focus are:

 

Legacy Application Management Services

Remote Systems Management (Outsourcing)

Systems Hosting/Archival Services

 

The Support Group's Legacy Application Management Services enable our customers to focus on their business by supplementing the internal resource requirements associated with legacy systems management (HP3000, VAX) and legacy applications support. The Support Group offers superlative resources for technical support, application support, operations / database administration, system administration and management, programming/modifications, project management, data migration, profiling and cleansing services.

 

The Support Group's application modernization services provide a review of existing functionality with an assessment process that evaluates internal and external best practices. Supported by resources from HP and IBM, this assessment process allows customers the opportunity to assess more than just technical capabilities, but rather drills into the needs of the business in aligning IT to business strategy.

Our consultants can provide architecture consulting and data migration services to ensure success using our development resources or your own.

 

The Support Group has more than 20 years of legacy application management support expertise.

Contact Information

The Support Group

5010 Doss Road

Austin, TX 78734

Call toll-Free: (800) 798-9862

Call local: (512) 266-4400

Send a FAX: (512) 266-4401

Send us email

 

Click on any support level to learn more about our service offerings

Basic Support Tier:

Select Service TierSelect
Technical Support by Phone
(7:00 a.m. – 7:00 p.m. Central Time)

Select Plus Service TierSelect (+) Plus
Expanded Phone Support (24/7)
MPE/iX or VMS Operating System support

Premium Support Tier

Preferred Service TierPreferred
The Support Group will manage your systems and your applications for you

Premiere Service TierPremiere
The Support Group will host your systems at our data center in Austin, TX. A complete systems management and application management service

Legacy Service TierLegacy
HP3000 System archival -- support for regulatory / audit response. Send your retired HP3000 or VAX to us. We'll keep it in a ready state.